FAQ
How long does shipping take?
We aim to process all orders within 1-3 business days. Shipping times depend on your location:
- Wil be around: 12-15 business days
Do you ship internationally?
Yes, we ship worldwide! Please note that delivery times may vary depending on your location.
Will I have to pay customs fees?
Any customs fees or taxes are the responsibility of the customer. Please check with your local customs office for more information.
Can I make changes to my order after it’s been placed?
Unfortunately, once an order is placed, we cannot make changes. Please double-check your details before checking out.
What is your return policy?
We accept returns for damaged and unworn items within 14 days of delivery. Customized items are non-returnable. Contact us to initiate a return.
How do I care for my jewelry?
To keep your jewelry looking its best:
- Avoid contact with water, lotions, and perfumes.
- Store in a dry place when not in use.
- Use a soft cloth to clean and restore shine.
What materials do you use?
We use premium-quality copper alloy and stainless steel. Our pieces are designed to last with proper care.
Do you offer custom jewelry?
Currently, we do not offer fully custom designs, but stay tuned for future updates!